136. When one or more individuals in the group withhold effort, express negative feelings and attitudes, and violate important team norms and behaviors, the effect is called the:
a. | bad apples effect |
b. | sucker effect |
c. | slowdown effect |
d. | free rider effect |
ANS: A
137. When team members hesitate to help or provide constructive feedback, what team dysfunction might be occurring?
a. | avoidance of accountability for results |
b. | free riding |
c. | absence of trust |
d. | bad apples |
ANS: C
138. When team members do not commit to a clear set of goals and plan of action, what team dysfunction might be occurring?
a. | bad apples |
b. | absence of trust |
c. | free riding |
d. | avoidance of accountability for results |
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